Contact Details...

The best and fastest way to make contact is by email and you should normally receive a response within 12 hours or less (but please allow 24 hours). A list of Frequently asked questions is further down the page.

The email address is poweroftheherb@gmail.com and it is checked on a regular basis often several times per day.

Questions regarding if a product can cure or treat a disease, medical or physiological condition cannot be answered for legal reasons.

If you have a question about Tongkat in general, it has probably been answered already on the Tongkat Facts page, where you will find more info than you will probably ever need.

 

Please note PowerOfTheHerb is NOT the manufacturer of the products, just a reseller.

The manufacturer of the products is World A.B.S, they can be contacted via their own site at www.worldabs.com if you have product related questions that are not answered on this site.

Telephone: As poweroftheherb is a small business run mostly by me, that utilises 3rd party shipping and warehousing centers and resells for a supplement manufacturer, no customer service staff are needed as the products are manufactured and shipped to your door by 3rd party services (incredibly common nowadays), therefore no phone number is given for customer services, instead please use the email given above.

Also PoweroftheHerb is a business based in Europe but ship's around the World with huge timezone differences, so giving a number makes very little sense. All questions that most people have are already answered on the Tongkat Facts page and giving out a number to answer questions that have already been answered at lord knows what time of the morning or night is a time consuming experience. If you think of something that has not been answered either on this site or the World A.B.S site, such as something related to your order or payment, kindly please use the email and I shall get back to you as soon as I can. Orders are sent through for picking and packing at least 3 hours after purchase to allow ample time for any order or address mistakes etc to be reported to me, so don't worry, if you made a mistake it can be corrected if you contact within 3 hours of purchase.

 

FAQ

 

Q. Why are your prices cheaper than other sites selling the exact same product?

A. The answer is simply that we are currently accepting a lower profit margin to gain more sales, nothing else is different, they are the exact same products from the exact same manufacturer. They are NOT returns and they are NOT short dated. The prices shown may not last forever and may rise eventually as costs rise.

 

Q. I can't find my discount code, where is it?

A. The discount code is in the receipt you received from poweroftheherb@gmail.com. It is NOT in your papal receipt or in the bag/box with your order. If you cannot find a receipt from poweroftheherb@gmail.com, look in your spam folder. If it is not in your spam folder simply send an email with you order number and I will check your order and send you the code via email.

 

Q. Who is your supplier / manufacturer?

A. The supplier of all products is World A.B.S. Their site is www.worldabs.com

 

Q. Do you offer a first time customer discount?

A. We do not offer a first time customer discount code. Our initial reductions are already built in to the price so you don't need to enter any code, and repeat customers get a 10% discount code on top of the already heavily discounted price.

 

As already stated above, if you have a question about Tongkat in general, it has probably been answered already on the Tongkat Facts page, where you will find more info than you will probably ever need.

 

Kind regards

Dave